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Betting Rules
Allyspin Casino holds a licence issued by the Gaming Board of Anjouan and is operated by Nova Forge Ltd. All player data and transactions are protected with 128-bit SSL encryption.
General betting conditions
Allyspin Casino provides access to online gambling products and related services in accordance with the terms shown on the website. The available games, markets, betting options and features may change from time to time. Some products may not be available to every player, location or account type. The information displayed on a particular game or betting screen is the information that applies at the time you place your wager, subject to these rules and the applicable Terms and Conditions.
You must be legally permitted to gamble online in the place where you are located. You must also meet any minimum age requirement that applies to the service. Players are responsible for checking the laws that apply to them before registering, depositing funds or placing a wager. Access may be restricted where online gambling is prohibited or where the service is not offered.
- Only one personal account may be permitted for each player unless the operator agrees otherwise in writing.
- Account details must be accurate, complete and kept up to date.
- You must not allow another person to use your account or place wagers on your behalf.
- You must keep your login details, payment information and devices secure.
- You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not interfere with the website, games, payment systems or security controls.
The operator may carry out identity, age, location, payment and security checks. You may be asked to provide documents or information before an account can be used fully, a wager can be accepted, funds can be returned or a withdrawal can be processed. If requested information is not supplied, or cannot be verified, access to some or all services may be limited in accordance with the applicable terms.
Placing and accepting wagers
A wager is generally submitted when you select the relevant game or market, enter the stake and confirm the action shown on the website. A wager is not guaranteed to be accepted until it has been recorded by the system. Your account balance should be checked after placing a wager to confirm whether the stake has been deducted and whether the wager appears in your account history.
You are responsible for reviewing the selected game, market, odds or displayed terms, stake, potential return and any other details before confirming a wager. If a selection, stake or other entry is not what you intended, contact support as soon as possible. A request to change or cancel a wager is not effective unless it is confirmed by the operator. In many cases, a wager cannot be changed or cancelled after acceptance.
- Check that you are using the correct account before starting.
- Confirm that the game or market is available to you.
- Review the stake and any applicable game or market conditions.
- Confirm the wager only after checking the details displayed.
- Keep the reference or transaction information shown in your account history where available.
A wager may be refused, suspended, limited, voided or cancelled where permitted by the applicable terms. This may occur because of a technical issue, an obvious error, suspected fraud or misuse, a payment problem, a duplicated transaction, a breach of the rules, a market or game interruption, or a legal or regulatory requirement. If a wager is affected, the outcome will be handled under the relevant rules and any valid balance will be dealt with in accordance with the applicable terms.
You must not use software, devices, services or strategies intended to manipulate the website, exploit a fault, automate play unfairly or gain an improper advantage. Suspected irregular activity may be reviewed, and the operator may take action that is allowed under the Terms and Conditions.
Results, settlements and payments
Games and wagers are settled using the result recorded by the operator’s systems and the rules shown for the relevant product. Game-specific rules may explain how winning combinations, rounds, ties, abandoned events, interruptions, progressive features or other situations are handled. Where a game has its own rules, those rules take priority for that game to the extent of any inconsistency.
Technical records, transaction records and game logs may be used to establish what occurred. If there is a disagreement about a wager or result, the operator may investigate the available records before making a decision. You should report a suspected error promptly and provide the relevant account or wager information, without sharing your password or other confidential security details.
Winnings and returned stakes, where applicable, are normally credited to the player account after the relevant result has been confirmed and any required checks have been completed. The amount shown on the game or wager screen may be subject to the specific rules for that product. Promotional funds, if offered, may be subject to separate promotional terms, eligibility requirements and wagering conditions.
Deposits and withdrawals must use payment methods that are authorised for your account and belong to you, unless an alternative arrangement is approved. Payment transactions may be subject to verification, processing checks, limits, fees or delays outside the operator’s control. You should ensure that payment details are correct and that funds used for gambling are available to you lawfully.
- Do not deposit funds using another person’s card, account or payment method.
- Do not attempt to withdraw funds through a method that is not supported or verified.
- Review all payment information before confirming a transaction.
- Keep records of deposits, withdrawals and account activity.
- Raise payment concerns promptly through the available support channel.
Errors, complaints and responsible play
The website may occasionally be affected by maintenance, connectivity problems, incorrect information or other technical issues. If a system error causes an incorrect display or transaction, the operator may correct the error and handle any affected wager or balance under the Terms and Conditions. You should not rely on a malfunction, delay or obvious error as confirmation that a wager has been accepted.
If you believe a wager, payment or account matter has not been handled correctly, contact the operator through the support option provided on the website. Include a clear description of the issue, the approximate time, the relevant game or transaction and any reference shown in your account. Do not include your password, full payment credentials or unnecessary personal information. Complaints are reviewed under the operator’s complaint process and may require additional information.
Gambling should be an entertainment activity, not a way to make money or recover losses. Only gamble with money you can afford to lose, set a budget before you start and take regular breaks. Avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to solve financial difficulties. Never chase losses by increasing your stakes or playing for longer than planned.
- Set personal deposit, loss, session or time limits where these tools are available.
- Use a break, timeout or self-exclusion option if you need time away from gambling.
- Keep gambling separate from essential household spending.
- Talk to someone you trust if gambling is becoming difficult to control.
- Seek independent gambling support in Australia if you are concerned about your gambling.
These Betting Rules may be updated when the service, products, legal requirements or operating processes change. The current version published on the website applies from the stated effective date. If you continue to use the service after an update, that use may be treated as acceptance of the revised rules. If you do not understand a rule, do not place a wager until you have obtained clarification through the available support channel.